Regalia site charges

Hi All, This isnt a big deal. But i just went to buy a baseball cap on the regalia site...price is £9 + £3 postage + the amazing addition of £1 for what i cant imagine !!!!. :shock:

Also when i went to add a sticker costing £1.50, the postage rose to £5 doesnt even make sense.

The one pound charge is a low order fee - any order of under £10 (excluding postage) is subject to this fee (it's stated in the Conditions of Use of the shop). I seem to remember that we introduced this because the proportion of the order that would go to Paypal in admin fees is greater for small orders.

With regard to the postage, the postal charges are calculated on a per item basis - i.e the European postage for a sticker will always be a certain amount, whether it is ordered with other items or not. It works in this way because a) the shop isn't sophisticated enough to do it any other way and b) it may not be possible to dispatch goods together - for example if you order some car mats and a sticker, the car mats are sent direct from a supplier but the sticker would be sent out by Tiff, in which case two sets of postage charges are incurred. There's no way you can build this kind of logic into the shop.

If you think the postage calculation is unrealistic, just drop an email to Tiff at the regalia email address and ask him to assess how much the postage is likely to be. Once you've completed your order, I'm sure he'd be happy to refund any difference in postage via PayPal